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CARE : CUSTOMER CARECOMMUNICATION WITH PARENTSWilmot commits to the highest standards of service and communication. Customer satisfaction is ensured through the following: ![]() • Staff training and development. • Daily contact with parents. • Monthly developmental reports. • Weekly internal audit. • Annual customer questionnaires. • Parent / teacher meetings. • Suggestion schemes Continuous improvement programmes. • Benchmarking against best practice companies.
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